Terms and conditions

Prices

Prices are per apartment per night and vary based on number of persons staying including all children over 5 years old.

Prices include bedding, towels, final cleaning, tourist tax, wireless internet, ski storage, ski boot dryer and off street and garage parking.

The apartments are self catering and no meal service is available. 

All guests staying between 15th May and 15th October receive the Zell am See Kaprun Summer Card which gives free or discounted access to many of the areas main attractions.

Deposit and cancellation policy, direct bookings only.

In order to secure a booking, we ask for a 15% deposit payable by bank transfer or debit/credit card

In the event of a cancellation 30 days or more before the arrival date the deposit is fully refundable 

In the event of a cancellation or change reducing the length of stay less than 30 days before the arrival date, the full price for the accommodation is due.

Payment

Payment for accommodation and additional services is due in full on or before arrival. 

Payment can be made by bank transfers, cash and most major credit cards and debit cards.

Check in, check out

Check in is between 17.00 and 18.00. Check in outside of these times may be possible with prior arrangement. Normal check out time is between 9.00 and 10.00. 

Please leave the apartment tidy and put all unused food, waste and recycling in the bins provided.

General

All apartments are no smoking and we do not accept pets.

We reserve the right to charge for damage to the apartment and facilities beyond normal wear and tear. 

 

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